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| Knowledgebase articles are categorized. Please select which category you would like to browse. You can also search the knowledgebase using the search field beside this text. |
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 | About reseller inquiries |  |
| iTripoli does not have a reseller program in place at this time. For now no such registration or discount opportunities are available.
You may of course purchase licenses on behalf of a client. When doing so please be sure to create a new customer acc |
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| Requesting a written quote | |
| Our pricing is available during checkout. No reseller discounts are available. If you require a written quote, one may be obtained via our eCommerce partner ShareIt by completing the form provided at the following address:
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| Paying by purchase order | |
| If you require a purchase order, check or any method of payment other than online credit card, you may purchase your license through ShareIt. Once we receive notification of payment, we will need to manually create your license. Although we will endeavor |
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| Do you have a reseller in my country? | |
| We do not have a reseller program in place where there are a wide range to choose from. Instead we have two companies who sell ASE on our behalf:
SoftwareKey - Via our website checkout, this is the preferred method of payment and allows for immediate d |
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| How much does ASE cost? | |
| Admin Script Editor is licensed on a per-seat basis; cost depends upon the edition selected. For a matrix of key feature differences between the editions, click here. Cost includes one year of m |
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| How is ASE licensed? |  |
| ASE utilizes "Per Seat" licensing meaning that a license is required for each computer on which you intend to install ASE, but an unlimited number of people may use it on each licensed machine. iTripoli also provides you a second license for each purchase |
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| May I use my ASE license at home? | |
| Yes. You may install a copy of ASE on one home system, for every license purchased. Paragraph 2c of the End User License Agreement provides a |
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| Refund policy | |
| Due to the nature of internet-based software distribution, all sales are final. However, to avoid a situation where you feel a refund would be warranted, please download and try our 45-day trial version. If you remain unconvinced as to how ASE can help |
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| Educational Discounts | |
| iTripoli offers a 20% educational discount. To qualify, submit a ticket to sales using your active .edu, .k12, or other educational email domain. We wi |
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| My maintenance period expired, can I still renew? | |
| One year of maintenance is included with purchase and entitles you to all releases including major version updates. If your maintenance period has expired, you may still renew your maintenance up to one year after expiration. If your maintenance period ha |
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| How is ASE Distributed? | |
| ASE is not shipped as a physical product, but is distributed electronically. In fact, if you have a trial version of ASE installed you may activate this already installed copy. To download new versions of ASE, please |
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| Can I Change My License Information? | |
| If you would like to change the name, company, email address, or other details of your license you may do so personally by logging in with your account details at the link below.
http://secure.softwarekey.com/solo/customers |
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| Credentials Required During Purchase | |
| If you purchase online, the credentials for the account must be provided to validate the account is eligible and to appropriately apply the purchase of maintenance to the proper license. If the sharing of credentials poses an issue for your purchase proce |
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